Sony Online Entertainment Tech Support Chat:

My Problem: I have an AMD Athlon 64 X2 Dual Core Processor running Windows Vista Ultimate. When this computer ran Windows XP, I was able to play EQ by setting the affinity to 1 processor. After upgrading to Vista, that doesn’t seem to work. I get to character select and when I try to enter the world, the bar gets all the way to the end and then crashes. I have tried updating my processor and video card drivers and I’m running EQ in XP compatibility mode as an administrator.


TSR Someone: Hi, my name is TSR Someone. One moment please, while I read your question.
TSR Someone: We apologize for any difficulty running our games in Vista – Microsoft changed a few settings to Vista that can cause a few issues running some of our games. These instructions will help you load any Windows XP game in Vista:

1. Right click on the program launch icon
2. Left click on “Properties”.
3. In the new window that pops up click on the “Compatibility” tab.
4. In the “Compatibility Mode” area check the box next to “Run this program in compatibility mode for:”
5. In the drop down list make certain that “Windows XP (Service Pack 2)” is selected.
6. Under “Privilege Level” make certain that the box next to “Run this program as administrator” is checked.
7. Click on “Apply” then click on “Ok”.
8. Double click on the program launch icon.

This should allow you to run your program under Windows Vista.
Justin: I’ve already done both of those things.
TSR Someone: I am sorry we don’t support vista for EverQuest. This was just a troubleshooting process.
TSR Someone: Is there anything else I can assist you with today?
Justin: Ok, how can I get a refund for the month since I just reactivated my account but can’t play now?
TSR Someone: May I have your station name?
Justin: ************
TSR Someone: One moment please, while I look into this for you.
TSR Someone: I am sorry there is no refund policy. If you want we can either freeze your account or transfer your time to some other game.
Justin: does EQII support vista?
TSR Someone: No.
Justin: I guess transfer it to EQII then please.. I’ll try it anyway.
TSR Someone: For security reasons, we are unable to address your account issues without first verifying your identification. Please respond with the following information:

– First four and last four digits of a credit card on the account and the name on the credit card:
– Real Name:
– E-mail Address:
– Station Name(s):
– Birthdate:
– Account/Registration key (usually found on the back of your CD case or on the instruction manual):
Justin: ***********
TSR Someone: I am canceling your EverQuest game and forwarded your request for transferring the time to EverQuest II to my supervisor. You will be contacted soon via email.
Justin: Ok, thanks.
TSR Someone: Is there anything else I can assist you with today?
Justin: Nope
TSR Someone: Thank you for visiting our Sony Online Entertainment customer support chat. Take care and have a nice day!

I decided to upgrade my desktop to Windows Vista Ultimate last week. I had previously said I wasn’t upgrading to Vista, but I couldn’t resist since it was free from TigerWare. After a little trouble with the installation (it didn’t finish installing and would BSOD on every boot) I got it working. I like it, but I’m mainly making this blog post to share some tips I had to figure out.

  • iTunes – Apparently Apple hasn’t updated most of their software to be compatible with Vista. If you actually purchase music legally, you may not be able to play it on Vista until you run the iTunes Repair Tool for Vista.
  • Administrative Shares – After I upgraded to Vista, I wasn’t able to connect to \\justin2\c$ like usual. It turns out local administrators can’t access stuff over the network unless you create a registry key as described here.
  • User Account Control – In Vista, anytime you do something that requires administrative permission (which is apparently a lot of stuff), Vista comes up with a box that just asks you to continue (if you are logged in as an administrator). This was really annoying, so I decided to turn it off (Control Panel » User Accounts and Family Safety » User Accounts » Turn User Account Control on or off). It turns out this is a big mistake, because now some software can’t get permission to things, which I found out when trying to install Adobe Reader and it couldn’t write to my temp directory.

Gen Kanai of Mozilla Japan has a really interesting article on the state of the Internet in South Korea.

When I first applied to LSU, my major was Computer Science. I swapped a few times between Computer Science and Computer Engineering before my first semester even started, but as soon as it did start I went with Information Systems and Decision Sciences. I didn’t know much about it, but I liked the idea. I had heard bad things about LSU Computer Science from everyone, and the business part of ISDS appealed to me because I don’t know much about it and am interested in learning, whereas I already know a lot about programming and I don’t intend to be a code monkey my whole life.

Tonight, I became sure of my decision to major ISDS with the first class period of ISDS 3100, which is the first real course relating to the major. It’s a bit of an unorthodox course in that it’s from 6-9pm on Thursdays and there is a corporate IT guest speaker each class. The content of the course is very exciting, as are the real life examples of what we’re talking about that I use every day.

I’m also taking ISDS 3075 this semester, which is an internship class that allows me to get credit for my work with Mozilla. My other classes are various business requirements from 7:30am-10:30am Mondays, Wednesdays, and Fridays, as well as another night class on Mondays and Wednesdays from 6:00-7:30pm.

If you’ve never been to Firefox Flicks, I recommend you check it out. It’s got some great user-submitted Firefox commercials – some of them are hilarious. 4 of them (Billy’s Browser, This is Hot, Web for All, and Daredevil) are going to air a bit in Boston and San Francisco on cable networks. See the full press release here.

Also, I don’t think I mentioned it before, but my name is in the Firefox 2 credits. It’s over a minute into them, so I took a screenshot for you because you’re impatient. Yes, you. It’s sorta interesting that I actually know who most of the people in that long list are and met many of them at the summit.

I have some other stuff to talk about, but I’ll make a different post on that later.